Privacy Policy


Bang the Table Pty Ltd (Bang the Table) hosts this site on behalf of Energex and Ergon Energy

Bang the Table takes the privacy of the participants using this site very seriously.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the “Privacy Act”). You can find more information about your privacy rights at the Office of the Australian Information Commissioner's website

Note: This Privacy Policy applies to the Bang the Table's behaviour and treatment of your information and should be read in conjunction with the Energy Queensland Privacy Statement

Who do I contact for more information

If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that Bang the Table has not complied with this Privacy Policy or the Privacy Act, please contact us by email at "" or by mail to Bang the Table Pty Ltd, Level 1, 96 Pelham Street, Carlton VIC 3053 Australia.

What information do we collect?

Basic Identifying Information

We collect information from you when you register to use this site. This information may vary depending on the specific needs of Energex and Ergon Energy, however, at a minimum is includes your:

  • Screen Name
  • Email Address
  • Post code
  • Your interests in relation to energy matters
  • Your relationship with Energex, Ergon Energy Network and Energy Queensland

Demographic Information

Additional demographic information such as your age, sex, household income, suburb and interests may also be collected at this time. You can click the Register to Have your Say link to check this.

User-Generated Information

We collect information that you put on the site after you have signed up including but not limited to:

  • Comments and replies in forums
  • Votes on other comments in forums
  • Responses to surveys and quick polls
  • Questions you may ask
  • Guestbook entries
  • Stories
  • Data entered using the places tool including geographic information
  • Ideas contriubuted to projects

User-Behaviour Information

We collect information about your behaviour on the site including but not limited to:

  • Documents downloaded from the library
  • Videos viewed
  • Pages views
  • Newsletter open and click through rates

Note that you can browse the site completely anonymously without signing up.

Why do we collect this information?

To Collect and Collate your Feedback 

The principal reason for collecting this information is to help inform the creation of better policy. We may use de-identified data for marketing and reporting activities included by not limited to our websites, social media, corporate publications and regulatory submissions. Information we may use include quotes from survey questions, aggregated statistical data, data around geographic locations and other information as required by each project.

To Send you Periodic Emails

The email address you provide for registering on the site may be used by either Bang the Table or Energex, Ergon Energy, and their parent company Energy Queensland, to send you information and updates pertaining to the issues discussed on this site or any other site that we feel may be of interest to you.

Note: If at any time you would like to unsubscribe from receiving future emails, we include a simple unsubscribe link at the bottom of each email.

To Protect the Integrity of the Discussion

By monitoring the information you provide we are able to protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the outcomes of the consultation process.

To Improve the Website & Software

The principle use of this information by Bang the Table is to help us to improve this website and the software that underpins it. We are continually striving to improve the experience of our participants based on your feedback.

Who has access to this information?

When you register for a user account you provide three types of information:

  1. Publicly available information
  2. Information available to  Energex, Ergon Energy, and their parent company, Energy Queensland, and Bang the Table
  3. Information available to Bang the Table only

Publicly Available Information

Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the site.

Note: We strongly recommend use of an anonymous screen name.

Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.

Please also keep in mind, however, that under most local Freedom of Information laws formal submissions uploaded to this site can be made available for public viewing by Energy Queensland at its own volition or at the request of a member of the public.

Information available to Ergon Energy, Energex (and their parent company Energy Queensland) and Bang the Table includes:

  • All information from the Register form.
  • Comments
  • Activity from all engagement tools including Survey, Quick Poll, and comment voting responses
  • General site activity such as document download and email newsletter open and click through rates

Information Available to Bang the Table only

Information which is available only to Bang the Table is restricted to your IP address for site security purposes.

Do we disclose any information to third parties other than Ergon Energy, Energex (and their parent company Energy Queensland)?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety.

However, we may from time to time notify you about other sites we are managing when we feel they may of direct relevance and interest to you. Please note that you can easily unsubscribe from these notifications at any time.

Third Party Links

Occasionally Energex, Ergon Energy and their parent company Energy Queensland may include links to third party sites.  These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our website, you consent to this Privacy Policy.