Queensland Household Energy Survey

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Since 2009, we have partnered with Powerlink to monitor energy usage trends and perceptions of Queensland energy consumers. These insights help Ergon Energy Network, Energex and Powerlink plan the network for future electricity consumption across the state.

What’s your biggest bill pain? What does your household think about solar power, battery storage, electric vehicles and tariffs? We’re interested in knowing about how you use energy, consumption behaviours and perceptions about costs.

Queensland Household Energy Survey 2023

Check out the most recent survey results in last years' 2023 Queensland Household Energy Survey (QHES) report.

The 2023 survey draws on the responses from 4,200 Queenslanders. Along with the report, an interactive website has been created where you can explore the survey results by theme, viewing the data by location, age group, solar PV ownership and other household characteristics, track trends and more.

Survey Highlights

New to the insights report this year, several household profiles have been highlighted, outlining different opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

This year’s survey results show that households are starting to feel the impact of cost-of-living pressures, as more are now concerned about their ability to pay electricity bills than recorded in previous years. Households are increasingly looking at ways to reduce consumption and change behaviour, with some even indicating a potential willingness to sacrifice reliability for reduced bills.

There is evidence that uptake of some new energy technologies has waned, although interest in technologies to manage consumption has remained steady.

Understanding how our customers are changing behaviours and adopting new technology is critical to providing safe, cost effective and reliable electricity networks into the future.


Since 2009, we have partnered with Powerlink to monitor energy usage trends and perceptions of Queensland energy consumers. These insights help Ergon Energy Network, Energex and Powerlink plan the network for future electricity consumption across the state.

What’s your biggest bill pain? What does your household think about solar power, battery storage, electric vehicles and tariffs? We’re interested in knowing about how you use energy, consumption behaviours and perceptions about costs.

Queensland Household Energy Survey 2023

Check out the most recent survey results in last years' 2023 Queensland Household Energy Survey (QHES) report.

The 2023 survey draws on the responses from 4,200 Queenslanders. Along with the report, an interactive website has been created where you can explore the survey results by theme, viewing the data by location, age group, solar PV ownership and other household characteristics, track trends and more.

Survey Highlights

New to the insights report this year, several household profiles have been highlighted, outlining different opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

This year’s survey results show that households are starting to feel the impact of cost-of-living pressures, as more are now concerned about their ability to pay electricity bills than recorded in previous years. Households are increasingly looking at ways to reduce consumption and change behaviour, with some even indicating a potential willingness to sacrifice reliability for reduced bills.

There is evidence that uptake of some new energy technologies has waned, although interest in technologies to manage consumption has remained steady.

Understanding how our customers are changing behaviours and adopting new technology is critical to providing safe, cost effective and reliable electricity networks into the future.

Page last updated: 15 Aug 2023, 08:28 AM