2021 Annual Report

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Chairman and CEO's Message


“Our priority is on safety, keeping the lights on and the business’s financial sustainability.”



This year we strengthened our efforts in three priority areas: safety, keeping the lights on, and the business’s financial sustainability.

Our many achievements across these areas are not only central to addressing today’s challenges, but fundamental to our ability to navigate through the transition to a low carbon energy future.

Our industry’s interface with customers has traditionally had very distinct components, from generation to delivery, but these roles are now blurring. Continuing uptake of solar, and other technologies such as electric vehicles, has resulted in customers, big and small, changing how they use our networks and services they need from market participants.

To respond to this shift, and enable customer choice while still maintaining the safety and security of supply, we are preparing now for the grid of the future.

It has been a purposeful and productive year. Read More



Hear more from our CEO, Rod Duke:


Our year in a snapshot



Want to read more?


The full Annual Report addresses our top 10 priority topics, shown below.

These are from a major stakeholder issues assessment in 2019 and a refresh in 2020. For Energy Queensland, an issue is considered material if it is important to stakeholders and can enable, or prevent, the Group from achieving its purpose and/or medium-to long-term objectives.

For more information, in addition to the Annual Report, we have our Energy Charter Disclosure Report. For Annual Reports from previous years, please go to Energy Queensland.


So, how are we doing?


Use the first survey tab to RATE OUR PERFORMANCE, it’s just 10 quick clicks!

Use the ASK US A QUESTION tab if you want to know more or provide specific feedback about any of the topics.

Your feedback will continue to inform our thinking and discussions with our customers and other stakeholders.


Chairman and CEO's Message


“Our priority is on safety, keeping the lights on and the business’s financial sustainability.”



This year we strengthened our efforts in three priority areas: safety, keeping the lights on, and the business’s financial sustainability.

Our many achievements across these areas are not only central to addressing today’s challenges, but fundamental to our ability to navigate through the transition to a low carbon energy future.

Our industry’s interface with customers has traditionally had very distinct components, from generation to delivery, but these roles are now blurring. Continuing uptake of solar, and other technologies such as electric vehicles, has resulted in customers, big and small, changing how they use our networks and services they need from market participants.

To respond to this shift, and enable customer choice while still maintaining the safety and security of supply, we are preparing now for the grid of the future.

It has been a purposeful and productive year. Read More



Hear more from our CEO, Rod Duke:


Our year in a snapshot



Want to read more?


The full Annual Report addresses our top 10 priority topics, shown below.

These are from a major stakeholder issues assessment in 2019 and a refresh in 2020. For Energy Queensland, an issue is considered material if it is important to stakeholders and can enable, or prevent, the Group from achieving its purpose and/or medium-to long-term objectives.

For more information, in addition to the Annual Report, we have our Energy Charter Disclosure Report. For Annual Reports from previous years, please go to Energy Queensland.


So, how are we doing?


Use the first survey tab to RATE OUR PERFORMANCE, it’s just 10 quick clicks!

Use the ASK US A QUESTION tab if you want to know more or provide specific feedback about any of the topics.

Your feedback will continue to inform our thinking and discussions with our customers and other stakeholders.

Page last updated: 05 Apr 2022, 04:23 PM